Retail Sales and Operations Director

1 day ago


Conshohocken, Pennsylvania, United States Music and Arts Full time
About the Role

We are seeking an experienced Retail Store Manager to lead our day-to-day sales and operations while maintaining excellent customer service standards. This role requires a strong leader who can motivate and coach the sales team to achieve their objectives.

Key Responsibilities
  • Manage the sales team by providing coaching, counseling, advice, support, motivation, and necessary information to help them meet their sales targets.
  • Stay current on financial data, inventory, and other statistics to make informed decisions.
  • Ensure all products in the store are available for purchase and displayed appropriately.
  • Oversee and manage payroll, recruiting, hiring, and training of store employees.
  • Execute operational tasks related to institutional sales and rental services daily for assigned accounts.
  • Promote the Music & Arts lesson program and assist teachers.
  • Demonstrate outstanding customer service to every customer.
About Us

Musical experience is a plus, but not required. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity, and fulfilling our mission with passion.

Requirements
  • High School Diploma or Equivalent
  • 2 years of relevant work experience
  • Preferred Requirements: 3-5 years retail experience, musical experience, and interest
Benefits
  • Estimated Salary: $60,000 - $80,000 per year
  • Robust benefits package, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options


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