Customer Service Representative

4 weeks ago


Bismarck, North Dakota, United States Coborn's Full time
About the Role

Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our company operates multiple store formats, including Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, and Sullivan's Foods, offering unique online grocery home delivery services through CobornsDelivers and Cash Wise Delivers locations.

Key Responsibilities
  • Provide remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers.
  • Uphold Coborn's high standard of service by supporting the front-end and the remainder of the store through cashier interventions, transaction reversals/corrections, and other unique transactions.
  • Maintain a "Say Yes to the Guest" attitude by providing exceptional customer service.
  • Perform all front-end functions, including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, and Western Union.
  • Assist guests with returned merchandise, overrings, and overcharges.
  • Provide low-level troubleshooting and inform store management of problem areas, including pricing, equipment breakdowns, service levels and standards, personnel problems, and more.
  • Provide backup services to employees in all areas of responsibility, including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
  • Support the Guest Service Manager and Senior Guest Service Manager in their absence.
What We Offer
  • A 10% Employee Discount for the employee and their immediate household.
  • Get Paid Daily with DailyPay for employees who want access to their pay before payday.
  • Paid Floating Holidays and 1/2 time for hours worked on a company-recognized Holiday.
  • Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays.
  • Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per year.
  • Participation in our Employee Stock Ownership Program (ESOP).
  • Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, and more.
Why Join Us?

We believe that building a team of people with different backgrounds, beliefs, experiences, and perspectives inspires fresh thinking and opens us up to new possibilities. We're proud to offer a dynamic atmosphere that welcomes diversity and invests in our employees, along with the growth of our company.



  • Bismarck, North Dakota, United States Natural Grocers Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Good4U Crew, you will be responsible for providing exceptional customer service, cashiering duties, and supporting various departments within our store.Responsibilities:Provide...


  • Bismarck, North Dakota, United States Shane Splonskowski Agency Inc Full time

    Job OverviewAt Shane Splonskowski Agency Inc, we're seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you'll be responsible for delivering personalized service experiences, resolving customer inquiries, and collaborating with sales specialists to drive business growth.Key...


  • Bismarck, North Dakota, United States DAC Foods, Inc. - Taco Johns Full time

    About UsTaco John's is a fast-food restaurant chain that values quality food service at affordable prices. We are committed to providing excellent customer experiences and are seeking a qualified individual to join our team.Job SummaryWe are looking for a customer-focused team member to work in our Bismarck, North Dakota location. As a customer service...


  • Bismarck, North Dakota, United States Roberta Storm - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...


  • Bismarck, North Dakota, United States Wal-Mart Stores , Inc. Full time

    At Walmart, we're looking for a Customer Service Representative to play a key role in delivering exceptional customer experiences. As a valued member of our team, you'll be the first and last point of contact for many customers, providing a warm and welcoming smile, answering questions, and resolving any issues that may arise.Responsibilities:Deliver...


  • Bismarck, North Dakota, United States Coborn's Full time

    Job SummaryAs a Guest Service Representative at Coborn's, you will be the face of our company, providing exceptional customer service to our guests. You will be responsible for maintaining a "Say Yes to the Guest" attitude, ensuring that every guest has a remarkable experience in our store. Your duties will include performing all front-end functions, such as...


  • Bismarck, North Dakota, United States DAC Foods, Inc. - Taco Johns Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member at our South 3rd Street location in Bismarck, North Dakota.As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and building strong...


  • Bismarck, North Dakota, United States DAC Foods, Inc. - Taco Johns Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team at Taco John's in Bismarck, North Dakota.As a Customer Service Team Member, you will be responsible for providing exceptional service to our customers, ensuring a positive dining experience, and maintaining a clean and welcoming environment.Key responsibilities...


  • Bismarck, North Dakota, United States DAC Foods, Inc. - Taco Johns Full time

    About UsTaco John's is a fast-food restaurant chain that prides itself on providing quality food service at affordable prices. We are actively searching for a qualified customer service oriented team member to join our team in Bismarck, North Dakota.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfactionWork effectively in a...


  • Bismarck, North Dakota, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Bismarck, North Dakota, United States Basin Electric Power Full time

    Job DescriptionPosition Title: Service Dispatcher IRole Summary: This position plays a vital role in ensuring adequate, safe, and reliable service to Basin Electric Power Cooperative's members.Key Responsibilities:Essential Functions:Customer Service: Answer telephone calls for BEPC and its member systems, handling calls accurately, courteously, and quickly,...


  • Bismarck, North Dakota, United States Parkland Full time

    The OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Parkland. As a Sales Associate, you will be responsible for providing excellent customer service while accurately transacting sales of fuel and merchandise. You will also be responsible for the proper and efficient operation of the shift.Key...


  • Bismarck, North Dakota, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team!Key Responsibilities:Assist customers with U-Haul products and services, providing solutions...


  • Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    Job Title: Night Audit Guest Services RepresentativeWe are seeking a highly skilled Night Audit Guest Services Representative to join our team at EverSpring Inn Bismarck. As a Night Audit Guest Services Representative, you will be responsible for managing all aspects of guest accommodations, including check-in and check-out tasks, online and phone...


  • Bismarck, North Dakota, United States Butler Machinery Company Full time

    Job Title: Parts and Service Sales RepresentativeButler Machinery Company is seeking a highly motivated and experienced Parts and Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for building strong relationships with customers, assisting salesmen with customer presentations, and marketing and selling...

  • Customer Service Lead

    4 weeks ago


    Bismarck, North Dakota, United States Family Fare Full time

    Job SummaryWe are seeking a highly skilled Customer Service Lead to join our team at Family Fare. This role is responsible for providing exceptional customer service and maintaining a high standard of service in the store's front-end operations.Key ResponsibilitiesAccurately perform all transactions, including cash, checks, debit/credit/EBT cards, and ID...


  • Bismarck, North Dakota, United States New York Life Insurance - Huizenga Team Full time

    Job OverviewNew York Life Insurance - Huizenga Team is seeking a skilled Financial Services Representative to join our team. As a Financial Services Representative, you will be responsible for providing clients with comprehensive financial solutions, including insurance and investment products. Your primary goal will be to help clients achieve their...


  • Bismarck, North Dakota, United States UKG Full time

    Part-Time Financial Services Representative - Sunrise LocationAt Capital Credit Union, we're committed to empowering our members to achieve their financial goals. We're seeking a skilled Part-Time Financial Services Representative to join our team at our North branch in Bismarck.As a Part-Time Financial Services Representative, you will play a vital role in...


  • Bismarck, North Dakota, United States Alerus Full time

    Enjoy a fulfilling career as a Client Service Representative at Alerus in the vibrant Twin Cities area. With our commitment to excellence and customer satisfaction, this exciting opportunity is perfect for individuals seeking a challenging and rewarding role.Job Summary: As a Client Service Representative, you will play a vital role in providing exceptional...


  • Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

    Bird Dog Equity Partners LLC is seeking a Customer Service Ambassador to serve as the first point of contact for our guests.The ideal candidate will have a knack for customer service and work experience in the hotel industry.Responsibilities include managing online and phone reservations, informing customers about payment methods, registering guests, and...