Customer Service Ambassador

3 weeks ago


Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full time

Bird Dog Equity Partners LLC is seeking a Customer Service Ambassador to serve as the first point of contact for our guests.

The ideal candidate will have a knack for customer service and work experience in the hotel industry.

Responsibilities include managing online and phone reservations, informing customers about payment methods, registering guests, and providing information about our hotel.

The Customer Service Ambassador will also liaise with our housekeeping staff to ensure all rooms are clean and tidy, confirm group reservations, and arrange personalized services for VIP customers.

Additionally, the successful candidate will have the ability to upsell additional facilities and services when appropriate.

Preferred qualifications include work experience as a hotel Front Desk Agent, Receptionist, or similar role, as well as experience with property management software.

A degree in hospitality related field is an asset, and a willingness to work nights, weekends, and holidays is required.

This is a full-time position currently accepting applications.



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