Client Service Representative
2 weeks ago
Enjoy a fulfilling career as a Client Service Representative at Alerus in the vibrant Twin Cities area. With our commitment to excellence and customer satisfaction, this exciting opportunity is perfect for individuals seeking a challenging and rewarding role.
Job Summary: As a Client Service Representative, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met with professionalism and efficiency. Your primary responsibilities will include answering inbound calls, emails, and chats, while providing accurate and clear information on our products and services.
Key Responsibilities:
- Respond to client inquiries in a timely and courteous manner, utilizing your strong communication and problem-solving skills.
- Provide in-depth knowledge of our products and services, including retirement plans, banking, and health benefits.
- Utilize Salesforce to document all client interactions and maintain accurate records.
- Meet performance standards, including quality assurance scores, productivity, and handle ratio.
- Participate in ongoing training and professional development to stay up-to-date on industry trends and company offerings.
Qualifications:
- 1+ years of experience in customer service, employee benefits, or a related field.
- Excellent written and oral communication skills, with the ability to work independently and as part of a team.
- Basic knowledge of Microsoft Word and Excel, with the ability to learn and adapt to new software and systems.
- Available to work overtime as needed to support business needs.
- A high level of commitment to accuracy and detail, with strong analytical skills.
Benefits:
- A competitive salary of $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team-oriented culture.
Location: Twin Cities area, MN
Job Type: Full-time
-
Financial Services Representative
4 weeks ago
Bismarck, North Dakota, United States New York Life Insurance - Huizenga Team Full timeJob OverviewNew York Life Insurance - Huizenga Team is seeking a skilled Financial Services Representative to join our team. As a Financial Services Representative, you will be responsible for providing clients with comprehensive financial solutions, including insurance and investment products. Your primary goal will be to help clients achieve their...
-
Customer Service Representative
1 month ago
Bismarck, North Dakota, United States Lewis & Clark Animal Hospital Full timeJob DescriptionAs a key member of the Lewis & Clark Animal Hospital team, the Customer Service Representative/Receptionist plays a vital role in ensuring a positive experience for our clients and their pets. Key responsibilities include greeting clients warmly upon arrival, answering phone calls professionally, and scheduling appointments with ease....
-
Client Service Center Associate
4 weeks ago
Bismarck, North Dakota, United States Alerus Full timeJob Summary: We are seeking a highly skilled Client Service Center Associate to join our team at Alerus Financial. As a key member of our Client Service Center, you will be responsible for providing exceptional customer service to our banking, retirement, and health benefit clients.Key Responsibilities:Answer incoming calls, emails, and chats from clients in...
-
Customer Service Representative
4 weeks ago
Bismarck, North Dakota, United States Natural Grocers Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Good4U Crew, you will be responsible for providing exceptional customer service, cashiering duties, and supporting various departments within our store.Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Bismarck, North Dakota, United States Blakes Full timeJob DescriptionAt Blakes, we're passionate about delivering exceptional service to every guest. As a Counter Service Representative, you'll be at the heart of our business, responsible for creating memorable interactions with every guest.Key Responsibilities:Greet Every Guest with Warmth and Enthusiasm: Make every guest feel like they're part of the Blakes...
-
Customer Service Representative
1 month ago
Bismarck, North Dakota, United States Shane Splonskowski Agency Inc Full timeJob OverviewAt Shane Splonskowski Agency Inc, we're seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you'll be responsible for delivering personalized service experiences, resolving customer inquiries, and collaborating with sales specialists to drive business growth.Key...
-
Financial Services Representative
17 hours ago
Bismarck, North Dakota, United States Alerus Full timeJob DescriptionThe Client Service Center Associate role at Alerus Financial is a remote position, with the primary responsibility of providing exceptional customer service to clients via phone, email, and chat.This is a dynamic role that requires strong communication and problem-solving skills, as well as the ability to multitask and prioritize tasks...
-
Tax Service Representative
4 weeks ago
Bismarck, North Dakota, United States H&R Block Full timeJob Overview:At H&R Block, we're committed to providing exceptional client service and support. As a Client Support Specialist, you'll play a vital role in helping clients navigate their tax needs and achieve their financial goals.Key Responsibilities:Answer phones and greet clients in a personalized, friendly, and inviting mannerMatch clients with the...
-
HVAC Service Sales Representative
1 month ago
Bismarck, North Dakota, United States Johnson Controls Full timeUnlock Your Potential with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a talented HVAC Service Sales Representative to join our team and help us achieve our goals.What We OfferCompetitive salary and benefits...
-
Field Service Representative
4 weeks ago
Bismarck, North Dakota, United States DISH Network L.L.C Full timeCustomer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team at DISH Network L.L.C. As a Field Service Representative, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge technology solutions.Key Responsibilities:Install and maintain DISH Network...
-
Customer Service Representative
4 weeks ago
Bismarck, North Dakota, United States DAC Foods, Inc. - Taco Johns Full timeAbout UsTaco John's is a fast-food restaurant chain that values quality food service at affordable prices. We are committed to providing excellent customer experiences and are seeking a qualified individual to join our team.Job SummaryWe are looking for a customer-focused team member to work in our Bismarck, North Dakota location. As a customer service...
-
Customer Service Representative
4 weeks ago
Bismarck, North Dakota, United States Roberta Storm - State Farm Agent Full timePosition Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...
-
Customer Service Representative
2 weeks ago
Bismarck, North Dakota, United States Wal-Mart Stores , Inc. Full timeAt Walmart, we're looking for a Customer Service Representative to play a key role in delivering exceptional customer experiences. As a valued member of our team, you'll be the first and last point of contact for many customers, providing a warm and welcoming smile, answering questions, and resolving any issues that may arise.Responsibilities:Deliver...
-
Part-Time Financial Services Representative
4 weeks ago
Bismarck, North Dakota, United States UKG Full timePart-Time Financial Services Representative - Sunrise LocationAt Capital Credit Union, we're committed to empowering our members to achieve their financial goals. We're seeking a skilled Part-Time Financial Services Representative to join our team at our North branch in Bismarck.As a Part-Time Financial Services Representative, you will play a vital role in...
-
Night Audit Guest Services Representative
4 weeks ago
Bismarck, North Dakota, United States Bird Dog Equity Partners LLC Full timeJob Title: Night Audit Guest Services RepresentativeWe are seeking a highly skilled Night Audit Guest Services Representative to join our team at EverSpring Inn Bismarck. As a Night Audit Guest Services Representative, you will be responsible for managing all aspects of guest accommodations, including check-in and check-out tasks, online and phone...
-
Customer Service Representative
4 weeks ago
Bismarck, North Dakota, United States Gate City Bank Full timeJob Title: Customer Service Representative - Part-TimeJob Summary:As a Customer Service Representative at Gate City Bank, you will play a vital role in delivering exceptional customer service and support. You will be responsible for conducting basic transactions accurately and efficiently, maintaining accountability for the cash drawer, and addressing...
-
Parts and Service Sales Representative
1 month ago
Bismarck, North Dakota, United States Butler Machinery Company Full timeJob Title: Parts and Service Sales RepresentativeButler Machinery Company is seeking a highly motivated and experienced Parts and Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for building strong relationships with customers, assisting salesmen with customer presentations, and marketing and selling...
-
Sales Representative
1 month ago
Bismarck, North Dakota, United States Lamarque agency Full timeJob OverviewWe are seeking highly motivated individuals to join our team as Sales Representatives. As a Sales Representative, you will be responsible for qualifying and setting up appointments with clients to discuss and apply for life insurance policies.Key ResponsibilitiesQualify and set up appointments with clients to discuss and apply for life insurance...
-
Customer Service Representative II
4 weeks ago
Bismarck, North Dakota, United States Coborn's Full timeJob SummaryAs a Guest Service Representative at Coborn's, you will be the face of our company, providing exceptional customer service to our guests. You will be responsible for maintaining a "Say Yes to the Guest" attitude, ensuring that every guest has a remarkable experience in our store. Your duties will include performing all front-end functions, such as...
-
Customer Service Ambassador
1 month ago
Bismarck, North Dakota, United States Kyle Herman-Farmers Insurance Agency Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Kyle Herman-Farmers Insurance Agency. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining...