Customer Experience Coordinator

4 days ago


St Louis, Missouri, United States Warehouse of Fixtures Full time
About the Role

Warehouse of Fixtures is seeking a highly skilled Customer Experience Specialist to join our team in St. Louis. As a key member of our sales and design team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Interface with customers and internal teams to provide timely and effective solutions to customer inquiries and issues.
  • Coordinate and align multiple internal resources and capabilities to ensure seamless customer experience.
  • Perform administrative duties to support the Sales team, including data entry, sales tracking, and customer feedback analysis.
  • Collaborate with the sales team, marketing, designers, and management teams to enhance the customer experience.
  • Work in a strategic, high-volume fast-paced environment to meet customer needs and expectations.
Requirements
  • 6-12 months of related experience and/or training in customer service or sales support.
  • Minimum of 3 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and prioritize multiple tasks and responsibilities.
  • Strong analytical and problem-solving skills.
Benefits
  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Dental Insurance
  • 401k
  • Paid Time Off / Flexible Hours
  • Work week Monday - Friday
  • Paid Weekly
  • Great Team Atmosphere


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