Sales Representative

2 weeks ago


San Antonio, Texas, United States OneTouch Direct Full time
Job Overview

OneTouch Direct is a leading provider of contact center solutions, offering a unique blend of service and innovation. As a Sales Chat Representative, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Engage with customers through a blended call queue, navigating the sales cycle to meet their needs.
  • Communicate product and service information to potential or existing customers, identifying opportunities for cross-selling and upselling.
  • Conduct thorough needs assessments, asking relevant questions to understand customer requirements.
  • Recommend tailored solutions, leveraging your product knowledge to drive sales and customer satisfaction.
  • Process orders accurately, ensuring seamless transactions.
Requirements
  • 1+ years of sales experience is an asset, but not required.
  • Hospitality or call center experience is an asset, but not required.
  • Excellent communication and written skills, with the ability to articulate complex ideas clearly.
  • Proficiency in computer skills, including typing, navigating multiple tabs, windows, and systems.
  • A passion for resolving issues and creating a positive customer experience.
  • A dynamic personality with high energy, able to thrive in a fast-paced environment.
  • Strong phone presence and experience dialing dozens of calls per day.
What We Offer
  • A full-time schedule with 40 hours per week, plus opportunities for overtime.
  • A competitive hourly base salary, plus unlimited commissions and benefits.
  • Paid training and development opportunities to enhance your skills and career growth.
  • A comprehensive benefits package, including health care, dental, and vision coverage.
  • A diverse and welcoming culture, with Employee Resource Groups and a positive work environment.
  • Guaranteed hourly base pay, plus UNLIMITED COMMISSIONS. Earn up to $1,000 PER WEEK in commissions alone.


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