Truck-Based Support Representative

6 days ago


Cypress, California, United States Johnson Controls Full time

We are looking for a highly motivated Truck-Based Support Representative to join our Johnson Controls team. In this role, you will play a critical part in delivering exceptional customer experiences and driving business growth.

About the Role:

  1. Customer Service: Provide prompt and effective solutions to customer inquiries, ensuring high levels of satisfaction and loyalty.
  2. Order Management: Process changes orders, credits, and product return authorizations with precision and speed.
  3. Account Management: Analyze customer order reports to identify areas for improvement and implement proactive measures.
  4. Team Collaboration: Serve as a liaison between customers and internal departments, facilitating seamless communication and resolving issues efficiently.

Requirements:

  • [Estimated Salary: $48,000 - $65,000 per year] annual salary based on experience and qualifications.
  • Proven customer service and problem-solving skills.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

Why Join Us?

  • Be part of a dynamic and innovative organization that values employee growth and development.
  • Enjoy a competitive salary and benefits package.
  • Make a meaningful contribution to the success of our customers.


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