Hospitality Server

2 weeks ago


Las Vegas, Nevada, United States Clique Hospitality L.L.C. Full time
Position Overview

As a **Hospitality Server** at Clique Hospitality, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include:

Key Responsibilities:

  • Adhering to the established sequence of service, ensuring that all procedures are followed as outlined by management.
  • Communicating effectively with both management and fellow staff to address guest needs and resolve any issues that may arise.
  • Collaborating with team members to assist in fulfilling the needs and inquiries of guests and colleagues.
  • Maintaining a positive attitude, demonstrating enthusiasm, humility, gratitude, and respect towards all team members.
  • Exhibiting comprehensive knowledge of menu items, including both alcoholic and non-alcoholic beverages, and mastering preparation techniques.
  • Welcoming guests warmly and ensuring they feel at home throughout their dining experience.
  • Guiding guests through their dining journey, anticipating their needs and responding with urgency.
  • Upholding a professional demeanor that encourages guests to return.
  • Farewell guests by name when possible, encouraging their return visits.
  • Delivering food and beverages to tables according to established service protocols.
  • Providing direction and support to auxiliary staff to guarantee quality service.
  • Assisting with running items, clearing tables, and setting up dining areas as needed.
  • Maintaining cleanliness and organization in side stations, tables, and point-of-sale areas.
  • Completing all opening and closing tasks as assigned for each shift.
  • Building and nurturing a personal clientele base.
  • Encouraging guests to make reservations for future visits.
  • Adhering to guest list and reservation requirements.
  • Contributing to the development of the restaurant's database through networking and data collection.
  • Participating in weekly marketing initiatives.
  • Following all company policies, health regulations, and safety standards as mandated by local health authorities.
  • Complying with grooming standards, uniform policies, and jewelry regulations.
  • Managing a cash bank or impressed bank issued at the start of service.
  • Performing additional duties as assigned.

Qualifications:

  • A minimum of 2 years of experience as a server or cocktail server in a similar high-volume restaurant or club setting, or 1 year in a fine dining environment.
  • Ability to thrive in a fast-paced, high-stress environment as part of a team.
  • Strong communication skills; multilingual abilities are advantageous.
  • Proficient in reading and writing in English.
  • Familiarity with social media platforms and active participation in social media engagement.
  • Basic computer skills and experience with point-of-sale systems.
  • Competent in basic math and calculator usage.
  • Knowledge of various payment methods for guest checks.
  • Extensive understanding of food and wine, with the ability to confidently discuss and serve these items.
  • Capability to upsell menu items effectively.
  • Physically able to lift and carry at least 50 lbs as necessary.
  • Capable of standing or walking for extended periods on various surfaces.

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