Behavioral Health Specialist

1 week ago


Miami, Florida, United States Greenbrook TMS NeuroHealth Centers Full time
Make a Difference in Mental Health Care

Greenbrook TMS NeuroHealth Centers is seeking a dedicated Behavioral Health Technician to join our team in Coral Gables. As a patient-focused professional, you will play a vital role in providing breakthrough behavioral health care services to individuals struggling with depression and other mental health disorders.

Key Responsibilities:
  • Administer TMS or esketamine therapy, adhering to clinical guidelines and protocols.
  • Monitor patient wellbeing and clinical accuracy during treatments.
  • Review and administer psychiatric rating scales to benchmark treatment progress.
  • Identify and resolve patient discomfort issues using FDA-approved guidance and clinical provider directives.
  • Deliver exceptional patient care, demonstrating empathy and trust-building skills.
  • Record treatment session notes and documents in EHR, collaborating with team members and providers as needed.
  • Schedule patients and conduct checkout procedures, including collecting co-payments and relaying discharge instructions.
  • Maintain understanding of general insurance and billing procedures to support related workflows.
Requirements:
  • Bachelor's Degree (preferred) and at least one year of experience in patient care or mental health office settings, or equivalent qualifications.
  • Proficiency in Microsoft Office applications and EHR systems, preferably AdvancedMD and SalesForce.
  • Knowledge of marketplace insurance payers and medical necessity guidelines (recommended).
About Us:

Greenbrook TMS is a leading provider of Transcranial Magnetic Stimulation (TMS) therapy, operating through over 130 treatment centers in the United States. We have provided more than 1.3 million TMS treatments to over 40,000 patients struggling with depression. Join our mission to make a positive difference in the lives of patients by working with our dedicated team.



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