Home Appliance Consultant
7 days ago
About the Role
We are seeking a highly skilled Sales Specialist - Appliances to join our team at Lowe's Companies. As a Sales Specialist - Appliances, you will be responsible for providing exceptional customer service and sales expertise to our customers.
Key Responsibilities
- Provide expert advice and guidance to customers on appliance products and services.
- Engage in safe work practices and ensure a clean, safe, and stocked store environment.
- Meet or exceed sales targets and provide exceptional customer service.
- Execute orders and projects in a timely and efficient manner.
- Travel to meetings, trainings, and to support neighboring stores as required.
Requirements
- High School Diploma or equivalent.
- 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
- Ability to lift 25 pounds without assistance and may lift over 25 pounds with or without assistance.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Preferred Qualifications
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- 2 years of experience identifying and selling products based upon customer needs or plans.
- 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plans.
- 2 years of experience in a sales environment with required sales goals or metrics.
- 1 year of employment with Lowe's as a Sales Specialist.
- 1 year of experience selling appliances.
Equal Opportunity Employer
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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