Customer Relationship Specialist
3 weeks ago
Aidoc is recruiting a Customer Relationship Specialist to work in the Western United States. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to enhance the value they get from our clinical AI imaging solutions, and driving product enhancements to meet their needs.
The ideal candidate will have a strong understanding of customers' business objectives and the ability to identify and articulate how our AI enterprise solutions support the achievement of these goals.
We estimate the salary for this role to be around $100,000 - $130,000 per year, depending on experience.
Key Responsibilities:
- Proactively manage and grow customer relationships
- Lead discussions with top physicians in prestige medical centers
- Drive product enhancements and work cross-functionally with internal teams
- Have a deep understanding of our solutions and their expected performance
- Perform data analysis and storytelling using data
Requirements:
- BSc in science, engineering, or any quantitative field
- 2-3 years of experience in Customer Success / Customer-Facing analytics / Project Management or similar roles
- Experience with data analytics is an advantage
About Aidoc:
Aidoc is a leader in clinical AI imaging solutions, committed to improving the world of healthcare. Our team is dedicated to providing exceptional customer service and support, and we are seeking a highly skilled Customer Relationship Specialist to join us in the Western United States.
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