Customer Service Representative
1 month ago
Job Title: Customer Service Advisor
**About Us**
At Russell Speeders Car Wash, we're passionate about providing a fast, quality car wash experience with friendly-spirited engagement and integrity. Our mission is to create memorable moments for our Unlimited Wash Pass Members and new car wash guests.
**Job Summary**
We're seeking a high-energy Customer Service Advisor to join our team. As a key member of our team, you'll provide exceptional guest service, meet sales and quality metrics, and work collaboratively with our team to achieve our goals.
**Responsibilities**
* Genuinely interested in others and consistently meets sales and quality metrics
* Team player with a keen eye for detail
* Answer questions regarding car wash services and plans
* Process payment transactions
* Maintain a safe and clean work area; keep alert for potential hazards
**Company Core Values**
* **Hospitality**: Memorable with every visit
* **Quality**: Exceeding expectations is our standard
* **Speed**: Always working with urgency
* **Work-Family**: Look out for each other like family
* **Platinum Rule**: Treat others the way they need to be treated
* **Integrity**: Honoring all commitments
* **Fun**: Everyone's responsibility
**What We Offer**
* $16 per hour + unlimited commission
* Commissions paid every pay period
* Medical, dental, and vision insurance
* Flexible scheduling
* Paid Time Off (PTO)
* Career growth based on performance and not seniority
* Referral bonus up to $800.00 per qualified hire, dependent on position
* Free Car Wash Membership
**Requirements**
* Authorized to work in the U.S.
* 16 years of age or older
* Able to work evenings and weekend schedule
* Basic computer skills
* Self-motivated with methodical work habits
* Mechanical aptitude or knowledge a plus
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