Service Center Representative

2 weeks ago


Brockton, Massachusetts, United States HarborOne Bank Full time

About Us:
For over a century, HarborOne has remained dedicated to our clients, our communities, and our team members. Established in 1917 to meet the evolving financial needs of our local areas, HarborOne continues to uphold a commitment to exceptional service.

Position Overview:
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction by providing assistance and resolving inquiries efficiently. Your responsibilities will include:

1. **Responding to Customer Inquiries:** Addressing questions and concerns from clients through various communication channels.
2. **Providing Solutions:** Offering effective solutions to customer issues and ensuring a positive experience.
3. **Maintaining Records:** Accurately documenting customer interactions and feedback to enhance service quality.

We value our employees and strive to create a supportive work environment that fosters growth and development.

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