Senior Collections Specialist

1 month ago


San Antonio, Texas, United States Oracle Full time
Job Title: Senior Collections Specialist

This role is part of the Order to Cash LAD SSC Operations team, responsible for credit, collections, cash application, and invoice delivery operations for US Federal customers and strategic commercial customers.

Key Responsibilities:
  • Assist in the collection, management, and resolution of outstanding invoices from past due accounts.
  • Collaborate with sales support, accounts receivable, and directly with the customer to resolve ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
  • Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest.
  • Negotiate payment plans with customers and coordinate with different departments for approvals and signoffs.
  • Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts.
  • Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.
  • Participate in weekly operations review, quarter end close, strategy implementations, and executive reporting.
  • Perform adhoc analysis and develop a strong understanding of the various items on the Fusion ERP projects.
  • Ability to extract data, analyze, and perform variance analysis on collections aging reports.
  • Assist with financial presentations for quarterly reviews with senior management.
  • Proactively drive analysis on key trends and understand business drivers behind the trends we are seeing in the results.
  • Ensure data quality and accuracy of management reporting.
Requirements:
  • BA/BS in Business, Accounting, and/or Finance.
  • Master's Degree in Business, Accounting, and/or Finance preferred.
  • 5+ years of relevant experience, prior O2C experience preferred.
  • Ability to excel in a deadline-driven, fast-paced environment.
  • Ability to get results with minimum guidance.
  • The candidate should demonstrate strong executive presence and interpersonal skills.
  • Ability to work with peers and counterparts in a global/multi-location setup.
  • Strong Expertise in Office Tools – MS Excel, PowerPoint Skills.
  • Great teammate and ability to take ownership of tasks/projects.
  • Strong analytical skills and experience doing variance analysis.
  • Strong negotiation and influencing skills.
  • Must be a US Citizen.

Oracle offers excellent benefits, including medical, dental, and vision insurance, short-term disability and long-term disability, life insurance, and more. The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.



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