Bilingual Collections Specialist
3 days ago
Sun Loan Company is seeking a highly skilled and motivated Bilingual Collections Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers while collecting on past due or delinquent accounts.
Responsibilities:- Provide superior phone-based customer interaction in a metrics-driven environment.
- Communicate with customers in a professional and courteous manner.
- Conduct skip tracing for overdue accounts not resolved with current information.
- Review assigned past due accounts to determine options to bring account current.
- Demonstrate excellent communication, negotiation, and decision-making skills.
- 1+ years' experience in collections preferred.
- Minimum 3 years' experience in collections, customer service, call center, or customer finance.
- Some college preferred.
- Bilingual (English/Spanish) required.
Monday - Friday, 10am - 7pm, with 2 Saturdays/month. 4-week paid training (8am - 5pm) with flexible training hours.
Benefits:- Low-deductible and affordable medical plans.
- Competitive salary.
- 401K with company match.
- Paid Time Off, including Holidays, Vacation, and Sick time.
- Bonus opportunities.
- Career development.
- Formal and Comprehensive Training Program.
Sun Loan is an equal opportunity employer, committed to creating an inclusive environment for all employees. If you are a motivated and customer-focused individual with a passion for collections and customer service, we encourage you to apply.
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San Antonio, Texas, United States Sun Loan Full time{"title": "Bilingual Collections Specialist", "description": "Job SummarySun Loan is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers while collecting on past due or delinquent accounts.Key ResponsibilitiesTake a...
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