Front Desk Coordinator
1 day ago
We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Golden Entertainment, Inc.
Salary: $45,000 - $55,000 per year
About the JobAs a Front Desk Coordinator, you will be responsible for providing exceptional customer service to all hotel guests. This includes registering guests, assigning rooms, managing cash flow, and maintaining knowledge of hotel occupancy status.
Responsibilities:
- Register guests and obtain necessary details
- Assign guests rooms in accordance with current policies and procedures
- Manage cash flow and perform account postings
- Maintain knowledge of hotel occupancy status, special events, and in-house groups
- Process guest accounts upon check-out
- Provide excellent guest service and handle special requests and complaints
- Assist other departments with requirements related to hotel guests
To be successful as a Front Desk Coordinator, you will need:
- 3-6 months previous experience in a similar role
- Previous experience with LMS computer system is preferred
- Outstanding guest service skills
- Basic computer knowledge and typing skills
- Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Able to effectively communicate in small and large group situations and one-on-one
- High School diploma or equivalent is preferred
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
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