Customer Service Representative

3 weeks ago


Allentown, Pennsylvania, United States Redner's Markets Full time
Job Summary

To deliver exceptional customer experiences and maintain high standards of customer service throughout the front end operations at Redner's Markets. This role involves supervising and directing all front end personnel and activities to ensure seamless customer interactions.

Key Responsibilities:
1. Promote customer satisfaction by providing high-quality customer service and resolving customer complaints in a timely and professional manner.
2. Supervise and direct front end personnel to ensure they are meeting customer service standards and providing excellent customer experiences.
3. Collaborate with other departments to ensure effective communication and coordination of customer service initiatives.

Requirements:
1. Proven experience in customer service and supervisory roles.
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced environment and adapt to changing customer needs.
4. Strong problem-solving and conflict resolution skills.

What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for career growth and professional development.
3. Collaborative and dynamic work environment.

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