Sales and Customer Service Representative
4 days ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities- Provide outstanding customer service and ensure every client feels valued and understood
- Promote the benefits of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Maintain a clean and organized clinic environment
- Competitive base pay plus bonuses and commissions
- Paid time off
- A flexible schedule for a better work-life balance
- In-depth product and service training
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking and multitasking skills
- Natural people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
We're committed to creating a supportive and inclusive work environment where our team members can thrive. If you're passionate about delivering exceptional customer experiences and promoting the value of Total Body Care, we'd love to hear from you.
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