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Sales Associate

2 months ago

Herndon, Virginia, United States Dcgoodwill Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Goodwill of Greater Washington. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide professional and courteous service to all customers, both in-store and over the phone.
  • Ensure merchandise is placed on the sales floor in a timely manner and maintain a clean and organized store environment.
  • Accurately process transactions and maintain knowledge of merchandise to answer customer questions.
  • Assist customers with purchase selections and maintain a clean and professional appearance.
  • Perform general housekeeping responsibilities, including store upkeep, sweeping, mopping, and dusting.
Requirements
  • Ability to effectively communicate with customers and colleagues.
  • Ability to perform basic math skills and accurately process transactions.
  • Ability to provide exceptional customer service and resolve customer complaints.
  • Ability to stand for prolonged periods of time and lift up to 40 pounds frequently.
  • Basic working knowledge of computer applications and the internet.
Preferred Qualifications
  • High school diploma or equivalent.
  • Previous experience working in a retail environment.
  • Excellent customer service-related skills.
  • Working knowledge of a cash register.
  • Fluency in English.
Work Environment

This position is located in a fast-paced retail environment and requires the ability to work in a team-oriented setting. The ideal candidate will be able to maintain a clean and organized store environment, provide exceptional customer service, and work effectively in a dynamic environment.

We are an equal opportunity employer and welcome applications from diverse candidates. We maintain a drug-free workplace and perform pre-employment substance abuse testing.