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New Graduate Customer Care Agent
2 months ago
We are excited to announce an opportunity for a Customer Support Associate to become part of our dynamic team at a local hiring firm. Our organization is expanding its outreach and is seeking individuals who are eager to contribute to our mission of providing exceptional communication solutions to the community.
The primary role of the Customer Support Associate involves engaging with potential clients, guiding them through the qualification process, and facilitating their enrollment in our services. This position is crucial in helping customers understand the benefits of our offerings and how they can enhance their connectivity.
Key Responsibilities:
- Interact with prospective clients in the community, providing education about our services and assisting them through the qualification and enrollment process.
- Assess potential clients to determine their eligibility for specialized offerings.
- Generate leads through proactive outreach and create a network of referrals.
- Collaborate with fellow team members to share best practices and develop effective marketing strategies.
- Ensure a remarkable customer experience throughout the enrollment journey and continue to provide support post-enrollment.
- Foster a positive and collaborative work environment by maintaining professional relationships across all teams.
We are looking for a dedicated individual who is passionate about making a difference in the community and thrives in a supportive team atmosphere. This role offers competitive compensation, ongoing training, and opportunities for career advancement.
