Medical Front Office Coordinator
7 days ago
Job Title:
Medical Front Office Coordinator
About Our Team:
Dental Designs of Lakeland is a dynamic and growing team that thrives on collaboration, communication, and community.
Job Summary:
We are seeking a highly organized and detail-oriented Medical Front Office Coordinator to join our team at Dental Designs of Lakeland. As a key member of our front office team, you will be responsible for managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies, and utilizing Dentrix for patient scheduling and records.
Key Responsibilities:
- Greet and welcome patients as they enter the office to create a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Requirements:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
What We Offer:
- Competitive salary range of $45,000 - $55,000 per year, based on experience
- Health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
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