Dental Office Assistant
7 days ago
Job Title:
Dental Office Assistant
About Us:
Dental Designs of Lakeland, FL is a leading dental support organization that provides exceptional service to its supported doctors in 38 states and over 1,400 offices.
Job Description:
As a Dental Office Assistant at Dental Designs of Lakeland, you will be responsible for managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies. You will also utilize Dentrix for patient scheduling and records, schedule and confirm appointments for multiple providers in the office, file patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage, post insurance and patient payments and process accounts receivables, review treatment plan fees and payment options with patients, and partner with the providers and team to implement Heartland Dental systems to optimize office potential.
Responsibilities:
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Requirements:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Benefits:
- Competitive salary range of $45,000 - $55,000 per year, based on experience
- Health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
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