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HR Administrative Coordinator

2 months ago

San Gabriel, California, United States AHMC Healthcare Full time

Position Overview:
The HR Administrative Coordinator plays a vital role in delivering exceptional customer service to both employees and visitors, ensuring their needs are effectively addressed. This position involves managing phone communications, directing calls, and accurately documenting messages. The front office area must be maintained in a tidy and organized manner.

Key Responsibilities:

  1. Uphold a professional front office environment.
  2. Exhibit exemplary phone etiquette consistently.
  3. Respond to general inquiries related to Human Resources.
  4. Accurately document messages and relay information to HR personnel.
  5. Support various projects that can be managed from the front desk, including:
    1. Maintaining files
    2. Preparing information packets for benefits, new hires, and orientation
    3. Assisting with the return of checks to Payroll
  6. Process Employment and Income Verifications.
  7. Assist in the creation of ID badges as needed.
  8. Guide candidates through the online application process when required.
  9. Handle Federal and State withholding form processing.
  10. Maintain records of employee licenses and certifications.
  11. Complete Employer Claim Forms for EDD.
  12. Input employee changes into the HRIS system.
  13. Log garnishment documents and ensure timely scanning to Payroll.
  14. Manage Subpoena documents and coordinate timely processing.
  15. Receive incoming paperwork and distribute it to the appropriate staff member on the same day.
  16. Keep an organized desk area to prevent misplacement of items.
  17. Distribute incoming mail daily.
  18. Consistently demonstrate good health and safety practices.
  19. Assist the recruiter with the onboarding process as necessary.
  20. Implement Infection Control and Universal Precautions protocols.
  21. Exhibit reliability through consistent attendance and punctuality.
  22. Understand and follow all emergency procedures and codes.
  23. Actively contribute to a safe working environment.
  24. Participate in required training sessions.
  25. Attend a minimum of 80% of staff meetings, regardless of their informal nature.
  26. Answer telephones and assist walk-in visitors.
  27. Provide support to HR staff as needed.
  28. Assist with filing and file maintenance tasks.

Interpersonal Skills:

  1. Meet the basic health requirements for employees, including necessary tests.
  2. Exhibit emotional maturity in performing job duties.
  3. Understand quality issues and engage in performance improvement processes.
  4. Participate in performance improvement teams as directed.
  5. Extend special attention and sensitivity to patients, visitors, and colleagues.
  6. Foster a cooperative atmosphere with other departments and professionals.
  7. Demonstrate respect and cooperation in all staff interactions.
  8. Engage in team decision-making processes.
  9. Encourage actions that promote positive public relations.
  10. Embrace change as an opportunity for growth and development.
  11. Maintain confidentiality regarding employee information.
  12. Handle challenging situations discreetly and professionally.

Qualifications:

  1. Strong verbal and written communication skills.
  2. Excellent organizational abilities.
  3. Capability to manage multiple tasks simultaneously.
  4. Ability to handle multiple phone lines and assist visitors professionally.
  5. Basic proficiency in computer applications, including Outlook, Word, and some Excel.
  6. Strong analytical and creative thinking skills.
  7. Preferred possession of a college degree.
  8. High level of confidentiality is essential for this role.

A high school diploma or equivalent is required. Basic computer skills, along with effective communication and organizational skills, are necessary. Previous experience in Human Resources is preferred.