Care Management Coordinator

1 week ago


Quincy, Florida, United States Gadsden Regional Medical Center Full time

Job Summary

The Care Management Navigator plays a vital role in improving patient engagement and overall experience with acute and post-acute care services. This position is responsible for ensuring effective coordination of healthcare services, bridging care and communication with the patient's primary care physician post-discharge, and actively engaging the patient in overall healthcare management.

Key Responsibilities

  • Improve patient engagement and overall experience with acute and post-acute care services
  • Ensure effective coordination of healthcare services
  • Bridge care and communication with the patient's primary care physician post-discharge
  • Actively engage the patient in overall healthcare management
  • Ensure appropriate utilization of in-network health system services

Requirements

  • High School Diploma Required
  • A minimum of two years of clinical or healthcare environment experience
  • Effective communication skills with patients, families, and healthcare professionals
  • Understanding of hospital-based services and post-acute community resources
  • Ability to work independently and initiate processes when no direction is given
  • Efficient time management and project leadership skills
  • Computer knowledge and ability to work with multiple systems within the organization

Preferred Qualifications

  • Bachelor's Degree with a medical background
  • Nursing, Social Work, Rehabilitation, Health Sciences background
  • Project leadership and data analysis experience
  • Knowledge of Managed Care, patient experience performance, quality measures, and value-based healthcare


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