Patient Care Coordinator

2 days ago


Quincy, Florida, United States Quality of Life Health Services Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team at Quality of Life Health Services. As a Patient Care Coordinator, you will play a critical role in ensuring seamless care coordination and navigation for our patients.

Key Responsibilities
  • Provide oversight to care integration services, including care coordination, chronic care management, specialty referrals, and virtual care.
  • Act as a patient advocate and navigator, assisting patients through the healthcare system and communicating information to and from the patient care team.
  • Develop and establish working relationships with multiple departments to ensure cohesive communication and direction.
  • Provide and/or coordinate Medicaid and Medicare care coordination services to establish recipients as patients in their medical home and promote understanding of benefits and services available to them.
  • Participate in screening patients for social determinants of health and directing them to resources and/or referrals to applicable services.
  • Ensure continuity of care by making follow-up contacts with patients per provider directives and based on established guidelines.
  • Provide and/or coordinate follow-up to referrals from the primary care provider to specialty providers, ensuring patient health information is exchanged and documented appropriately.
  • Participate in PCMH team meetings/huddles and quality improvement activities and initiatives.
  • Participate in data collection, patient outcomes, and quality performance reporting, UDS reporting, and programmatic evaluations.
  • Maintain confidentiality of patients and corporate information.
Requirements
  • LBSW, LGSW, LPN, or RN required.
  • At least 2 years of experience in a healthcare setting is preferred.
  • Appropriate licensure in specific discipline is required.
  • Must have basic computer skills.


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