Customer Service Representative

3 weeks ago


Pleasant Hill, California, United States Floor & Decor Holdings, Inc. Full time
Job Summary

We are seeking a skilled Cashier and Customer Service Associate to join our team at Floor & Decor Holdings, Inc. As a Cashier and Customer Service Associate, you will be the first and last point of contact for our customers, providing exceptional customer service and ensuring a seamless shopping experience.

Key Responsibilities
  • Provide excellent customer service through greeting customers, checking out customers, handling product returns, and performing basic cash office functions.
  • Connect with customers, ask about their projects, recommend our products, and excite customers about their purchase.
  • Process customers at checkout using the point of sale (POS) system, process customer refunds and exchanges according to established guidelines, and open and close registers.
  • Follow established cash, check, and credit card acceptance procedures, answer the telephone according to company guidelines, and stock, tag, and display merchandise as required.
  • Create price tags and merchandise signs, and be able to lift, carry, push, pull, or otherwise move objects up to 50 pounds.

Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Potential travel to other stores for support.

Working Conditions
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.

Benefits
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).

Equal Employment Opportunity
Floor & Decor Holdings, Inc. provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

  • Pleasant Hill, California, United States YMCA Full time

    We are seeking a dynamic and customer-focused individual to join our fitness branch membership team. Our fitness centers are community hubs where people of all ages and abilities can find group classes, swimming, fitness coaching, and new equipment. As a key member of our team, you will support and respond to member needs, promote membership and programs,...

  • Sales Associate

    4 weeks ago


    Pleasant Hill, California, United States Safeway Full time

    Safeway Job DescriptionAs a Sales Associate - Customer Service Representative at Safeway, you will be the face of the Company, interacting with valued customers in various roles such as bagging groceries, arranging flowers, and sweeping the floor. Your responsibilities will include helping customers and fellow associates, being thoughtful and passionate...


  • Pleasant Hill, California, United States CarMax Full time

    About This RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless buying and selling experience for our customers.Key ResponsibilitiesProvide exceptional customer service by...


  • Pleasant Hill, California, United States CarMax Full time

    About this roleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience by providing guidance and support throughout the car-buying process. You will work closely with teams across the organization to ensure that every customer has a positive experience, from sale to appraisal and beyond.Key...


  • Pleasant Hill, California, United States Wingstop Restaurants Full time

    Wingstop RestaurantsJob Title: Guest Service Team MemberJob Summary:We are seeking a Guest Service Team Member to join our team at Wingstop Monument Blvd Suite C-1. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service by:Key Responsibilities:Acting as the face and voice of Wingstop to all guestsProviding...


  • Pleasant Hill, California, United States Spirit Halloween Full time

    Spirit Halloween Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for:Key Responsibilities:Acknowledge all guests through a greeting, smile, or eye contact.Demonstrate knowledge of store products and use this knowledge to build...


  • Pleasant Hill, California, United States Public Storage Full time

    We are seeking a highly motivated and customer-focused Property Manager to join our team at Public Storage. As a Property Manager, you will be responsible for managing multiple locations, assessing customer storage needs, and providing exceptional customer service.Key Responsibilities:Manage daily storage unit inspections to confirm inventory and...


  • Pleasant Hill, California, United States FedEx Full time

    FedEx Retail Customer Service AssociateAs a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences in our retail stores. Your primary responsibilities will include:Key Responsibilities:Providing top-notch customer service and support to our customers, ensuring their needs are met and...


  • Pleasant Hill, California, United States Extended Stay Full time

    Key Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed.Additional Responsibilities:Process reservations, registration,...


  • Pleasant Hill, California, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere for every...


  • Morgan Hill, California, United States Shoe Palace Full time

    Customer Service RepresentativeAt Shoe Palace, we're seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key...

  • Sales Associate

    1 week ago


    Pleasant Hill, California, United States Westlake Hardware Full time

    About Westlake Ace HardwareA leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company is built on a foundation of Core Values, including Service, Passion, Respect, Integrity, Teamwork, and Excellence.Job SummaryThe Sales Associate will play a key role in delivering exceptional...


  • Pleasant Hill, California, United States Westlake Hardware Full time

    About Westlake Ace HardwareA leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Headquartered in Lenexa, Kansas, the company has been serving customers for over a century. Our commitment to excellence and customer satisfaction is reflected in our Core Values of Service, Passion,...


  • Morgan Hill, California, United States China Peak Mountain Resort Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at China Peak Mountain Resort. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive experience during their visit. Key Responsibilities: • Accurately operate cash registers, receive payment,...


  • Morgan Hill, California, United States Shoe Palace Full time

    Customer Service Role Overview We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Shoe Palace. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and building strong relationships with them. Responsibilities: *...


  • Morgan Hill, California, United States Victory Honda of Morgan Hill Full time

    Job Description:At Victory Automotive Group Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include answering incoming telephone calls, greeting visitors in a friendly and...


  • Morgan Hill, California, United States Camping World Holdings, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Jayco by Camping World in Morgan Hill, CA. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing office supplies, and ensuring a clean and well-stocked customer lounge. If you...


  • Pleasant Hill, California, United States Coleman Information Technology Grou Full time

    bJobTitle:/bDispatcherbrbrbJobSummary:/bbrWeareseekingahighlymotivatedandorganizedDispatchertojoinourteamatColemanInformationTechnologyGroup,Inc.inWalnutCreek,CA.AsaDispatcher,youwillberesponsibleforprovidingexceptionalcustomerserviceandsupporttoourcustomersandITteam.brbrbKeyResponsibilities:/bbrbrAnsweringandmanagingmultiplephonelinesbrCalendaringbrScanning...


  • Pleasant Hill, California, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is responsible for delivering exceptional results that contribute to the success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. The GSA serves as the point person for Front Desk technology systems and in-house guest relations during their shift. As the...


  • Signal Hill, California, United States VM Long Beach Full time

    Job OverviewVM Long Beach is seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our sales and customer service team. The ideal candidate will be responsible for cultivating existing relationships with clients, planning and running presentations to drive sales and grow brand awareness, and providing exceptional...