Customer Service Ambassador

5 hours ago


Cleveland, Ohio, United States Michael's Inc Full time
Customer Service at Michaels

We are seeking a skilled Customer Service Ambassador to join our team at Michaels. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and promoting our Rewards program.

Key Responsibilities:
  • Provide friendly and efficient customer service, addressing customer inquiries and resolving issues in a timely manner.
  • Assist customers in finding products and providing recommendations to enhance their shopping experience.
  • Process transactions accurately and efficiently, ensuring a fast and friendly checkout experience.
  • Educate customers on the Voice of Customer (VOC) survey and engage them on the benefits of our Rewards program.
  • Collaborate with colleagues to maintain a clean and organized store environment, ensuring a positive shopping experience for all customers.

We offer a competitive salary and opportunities for growth and development. If you are a customer-focused individual with excellent communication skills, we encourage you to apply.



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