Logistics and Customer Support Associate

6 days ago


Raleigh, North Carolina, United States JT International S.A. Full time
Role Overview:

This Logistics and Customer Support Associate role is responsible for ensuring customer orders are entered, processed, and delivered accurately and efficiently. The successful candidate will have strong analytical and problem-solving skills, as well as experience working in logistics and customer support.

About JTI Inc:

We believe in creating a diverse and inclusive work environment where our employees can grow and develop. Our company culture is built on freedom, choice, and innovation, and we offer a competitive benefits package to our employees.Key Responsibilities:

  1. Ensure accurate and efficient order processing
  2. Update and maintain customer database
  3. Verify and reconcile warehouse physical counts
  4. Resolve invoicing and inventory issues
Requirements:
  • 1-3 years' experience in logistics and customer support
  • Strong analytical and problem-solving skills
  • Proficient knowledge of ERP systems
  • Excellent communication and interpersonal skills
Estimated Salary:

$60,000 - $80,000 per year, depending on experience.


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