Customer Service

5 days ago


Raleigh, North Carolina, United States JT International S.A. Full time

We are JT International S.A., a leading tobacco company with a presence in 130 countries. Our business is built on a strong foundation of innovation, quality, and customer satisfaction. We believe that our employees are the driving force behind our success, and we offer a dynamic and supportive work environment that fosters growth, learning, and development.

The Customer Service & Supply Chain Associate plays a critical role in ensuring the smooth operation of our supply chain logistics. This individual will be responsible for processing customer orders, managing inventory, and resolving any issues that may arise. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work under pressure.

This role is based in Raleigh, North Carolina, and offers a competitive salary of $62,000 per year, plus benefits and bonuses. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

About the Job

  • Process customer orders accurately and efficiently
  • Manage inventory levels and resolve any discrepancies
  • Communicate effectively with customers, warehouse teams, and other stakeholders
  • Identify and resolve any operational issues that may impact the supply chain

Requirements

  • 1-3 years of experience in customer service or supply chain logistics
  • Excellent communication and problem-solving skills
  • Attention to detail and ability to work accurately under pressure
  • Ability to prioritize tasks and meet deadlines

What We Offer

  • A competitive salary of $62,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A bonus structure that rewards performance and achievement
  • Ongoing training and development opportunities to enhance your skills and career progression

Why Join Us?

  • We value our employees' contributions and offer a supportive and inclusive work environment
  • We provide opportunities for growth and development, both personally and professionally
  • We recognize and reward excellence and achievement

We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this exciting opportunity, please submit your application today.



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