Logistics Associate

7 days ago


Raleigh, North Carolina, United States JAPAN TOBACCO INC. Full time

Are you a motivated and organized individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and ensuring seamless logistics processes?

Job Description

We are seeking a Logistics Associate to join our Supply Chain & Logistics team in Raleigh, North Carolina. As a key member of our team, you will be responsible for ensuring that customer orders are processed efficiently and delivered accurately without delay or interruption. This includes maintaining strong relationships with customers through effective communication and issue resolution, performing daily inventory reconciliations, reviewing and processing vendor invoices, and administering tax stamp affidavits.

Key Responsibilities:

  • Process customer orders efficiently and deliver them accurately without delay or interruption
  • Maintain strong relationships with customers through effective communication and issue resolution
  • Perform daily inventory reconciliations and notify warehouses of any discrepancies
  • Review and process vendor invoices and tax stamp affidavits
Requirements

To be successful in this role, you will need:

  • 1-3 years of experience in customer service, logistics, or operations
  • Proficient knowledge of Microsoft Office, including Excel and Word
  • ERP system experience (SAP) is strongly preferred
  • Excellent communication and problem-solving skills
  • Ability to prioritize tasks and meet deadlines
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $55,000 - $65,000 per year, plus benefits and perks, including:

  • Annual performance-based bonus
  • Employee Stock Purchase Plan
  • Personal development opportunities
  • Medical, dental, and vision plans for employees and family members
  • Life insurance and 401(k) matching
  • Paid time off (PTO) and paid family leave
  • Short-term and long-term disability insurance
  • Education and tuition assistance
  • Flexible dress code and hybrid work setup
  • Snacks and drinks
  • Office parties and volunteering activities
  • Employee assistance program


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