Audio Visual Program Support Specialist
5 days ago
Job Summary:
Intrepid Solutions and Services, Inc. is seeking a highly skilled Audio Visual Program Support Specialist to join our team. As an AV Program Support Specialist, you will be responsible for providing technical support and maintenance for our audio visual systems, including hardware and software troubleshooting, installation, and configuration.
Responsibilities:
- Conduct hardware maintenance and minor installations on equipment.
- Undertake minor system tasks (e.g., loading software and rebooting systems) in support of hardware maintenance and operations functions.
- Install and incorporate new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions).
- Operate and apply automated hardware management and diagnostics systems, including remote management and diagnostics) and interpret findings to maintain, repair, or upgrade hardware.
- Coordinate maintenance of AV equipment.
- Plan, execute, and provide recommendations for preventative maintenance.
- Provide recommendations on spares, spares program, planning, and tracking operational spares and bench stock.
- Provide technical assistance to responding field service personnel.
Requirements:
- Active Top Secret/SCI and CI Polygraph clearance.
- Audio Visual, audio systems, broadcast equipment, or computer or IT system experience.
- Wiring, cabling, or IT infrastructure experience.
- IT, AV, or Audio system troubleshooting and solutioning experience.
- AV cabling or hardware component configuration or wiring experience.
- Troubleshooting computer-based hardware and software related IT, AV, broadcast, or audio components/infrastructure.
Preferred Qualifications:
- Experience in the field of AV Engineering, Design, Programming, and lifecycle Maintenance.
- Certification for AMX Programming (AMX ACE (Control System Programming Expert) certification).
- ICIA CTS audiovisual systems training/certification.
Benefits:
- 401(k) with company matching.
- Dental insurance.
- Medical insurance.
- Health Savings Account option.
- Flexible Spending.
- Vision insurance.
- Life and Disability Insurance.
- Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance).
- Paid Time Off.
- Holiday pay.
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