Audio Visual Program Support Specialist

7 days ago


Washington, United States Intrepid Solutions and Services, Inc. Full time
About the Role

We are seeking a highly skilled Audio Visual Program Support Specialist to join our team at Intrepid Solutions and Services, Inc. As a key member of our team, you will be responsible for providing technical support and maintenance for our audio visual systems.

Key Responsibilities
  • Conduct hardware maintenance and minor installations on equipment.
  • Undertake minor system tasks (e.g., loading software and rebooting systems) in support of hardware maintenance and operations functions.
  • Install and incorporate new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions).
  • Operate and apply automated hardware management and diagnostics systems, including remote management and diagnostics) and interpret findings to maintain, repair, or upgrade hardware.
  • Coordinate maintenance of AV equipment.
  • Plan, execute, and provide recommendations for preventative maintenance.
  • Provide recommendations on spares, spares program, planning, and tracking operational spares and bench stock.
  • Provide technical assistance to responding field service personnel.
Requirements
  • Active Top Secret/SCI and CI Polygraph clearance.
  • Audio Visual, audio systems, broadcast equipment, or computer or IT system experience.
  • Wiring, cabling, or IT infrastructure experience.
  • IT, AV, or Audio system troubleshooting and solutioning experience.
  • AV cabling or hardware component configuration or wiring experience.
  • Troubleshooting computer-based hardware and software related IT, AV, broadcast, or audio components/infrastructure.
Preferred Qualifications
  • Experience in the field of AV Engineering, Design, Programming, and lifecycle Maintenance.
  • Certification for AMX Programming (AMX ACE (Control System Programming Expert) certification).
  • ICIA CTS audiovisual systems training/certification.
What We Offer
  • Competitive salary range: $50,000 - $170,000 per year.
  • 401(k) with company matching.
  • Dental insurance.
  • Medical insurance.
  • Health Savings Account option.
  • Flexible Spending.
  • Vision insurance.
  • Life and Disability Insurance.
  • Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance).
  • Paid Time Off.
  • Holiday pay.


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