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Outdoor Retail Specialist

2 months ago

Gainesville, Florida, United States REI (Recreational Equipment Inc.) Full time
About the Role

We are seeking a highly skilled Sales and Service Expert to join our team at REI. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Engage with Customers: Provide personalized service to customers, answering questions and making recommendations on products and services.
  • Drive Sales Growth: Meet or exceed sales targets by effectively promoting products and services to customers.
  • Manage Inventory: Monitor and maintain accurate inventory levels, ensuring that products are available to meet customer demand.
  • Train and Mentor: Provide training and guidance to new team members, ensuring that they have the skills and knowledge needed to succeed in their roles.
  • Collaborate with Team Members: Work closely with other team members to achieve sales and service goals, sharing knowledge and best practices to drive success.
Requirements
  • Retail Sales Experience: A minimum of 2 years of experience in retail sales, with a proven track record of meeting or exceeding sales targets.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide personalized service to customers.
  • Inventory Management: Strong inventory management skills, with the ability to monitor and maintain accurate inventory levels.
  • Training and Development: Ability to train and mentor new team members, with a focus on developing their skills and knowledge.
  • Collaboration and Teamwork: Strong collaboration and teamwork skills, with the ability to work effectively with other team members to achieve sales and service goals.
About REI

REI is a consumer co-op that has been inspiring and enabling a life outside for over 80 years. We are committed to becoming a fully inclusive, anti-racist, multicultural organization, and we seek employees who share our values and are passionate about the outdoors.