Bilingual Claims Specialist
2 weeks ago
Bilingual Claims Specialist - Spanish Required
American Freedom Insurance Company (AFIC) stands out as a prominent player in the nonstandard automobile insurance sector. As a growing and financially robust midsized organization, we operate across multiple states, including Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. We are seeking a committed individual to leverage their expertise within our dynamic and expanding team. AFIC is recognized with an 'A+' Superior rating by A.M. Best, underscoring our financial strength.
Ideal Candidate Profile:
- Fluent in both Spanish and English
- Consistent attendance history
- Background in Customer Service, Call Center, or Collections
- Experience in Clerical or Data Entry roles
- Ability to manage multiple tasks in a fast-paced call center setting
- Proficient in computer operations
- Comfortable handling phone inquiries
- Excellent communication abilities
- Responsible and detail-oriented
- Strong problem-solving skills
- Meticulous attention to detail and quality
Key Responsibilities:
- Assist clients with their insurance claims inquiries
- Document and report new claims
- Respond to and manage telephone inquiries
- Collect and handle sensitive information
- Perform data entry into company software systems
Position Details:
- Full-time position with a 40-hour work week: 8am-5pm, Monday through Friday, with occasional Saturdays
- Comprehensive paid training program
- 401K plan with company contributions up to 6% of salary
- Attractive health insurance options including Blue Cross Blue Shield PPO, HMO, or Select
- Discounted vision and dental plans available
- Paid holidays and personal time off
- Casual workplace atmosphere
- Employee referral incentives
- Numerous company-sponsored lunches, outings, and events
For further insights about American Freedom Insurance Company, please visit our official website.
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