Call Center CSR
2 months ago
Call Center CSR
American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a dedicated candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" Superior rated insurance company by A.M. Best. This position is located in Mt Prospect – A northwest suburb of Chicago.
The Ideal Candidate:
- Bilingual Spanish Preferred
- Good attendance record
- Experience in Customer Service Field, Call Center, or Collections
- Clerical or Data Entry Experience
- Ability to Multi-Task and work in a fast paced, call center environment
- Proficiency working on a computer
- Confident with Phone Inquiries
- Great Communication Skills
- A Responsible and conscientious nature
- Great Problem-solving aptitude
- Attention to Detail and Excellent Quality
Job Responsibilities:
- Help Customers with their insurance claims needs
- Report new claims
- Answer and respond to telephone inquiries
- Handle and gather confidential information
- Data Entry to company software systems
The Position:
- Full Time 40 Hour Work Week: 8am-5pm Monday-Friday, and occasional Saturdays
- Paid Training
- 401K - with company contribution of up to 6% of salary
- Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or Select
- Discounted Individual Vision and Dental Plans
- Holiday Pay & PTO
- Casual Work Environment
- Employee Referral Program
- Many Company Paid Lunches, Outings, and more
For more information about American Freedom please visit our webpage - www.americanfreedomins.com
Company DescriptionAmerican Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.Company DescriptionAmerican Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.-
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