Call Center CSR

2 months ago


Mount Prospect, United States American Freedom Insurance Company Full time
Job DescriptionJob Description

Call Center CSR

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a dedicated candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" Superior rated insurance company by A.M. Best. This position is located in Mt Prospect – A northwest suburb of Chicago.

The Ideal Candidate:

  • Bilingual Spanish Preferred
  • Good attendance record
  • Experience in Customer Service Field, Call Center, or Collections
  • Clerical or Data Entry Experience
  • Ability to Multi-Task and work in a fast paced, call center environment
  • Proficiency working on a computer
  • Confident with Phone Inquiries
  • Great Communication Skills
  • A Responsible and conscientious nature
  • Great Problem-solving aptitude
  • Attention to Detail and Excellent Quality

Job Responsibilities:

  • Help Customers with their insurance claims needs
  • Report new claims
  • Answer and respond to telephone inquiries
  • Handle and gather confidential information
  • Data Entry to company software systems

The Position:

  • Full Time 40 Hour Work Week: 8am-5pm Monday-Friday, and occasional Saturdays
  • Paid Training
  • 401K - with company contribution of up to 6% of salary
  • Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or Select
  • Discounted Individual Vision and Dental Plans
  • Holiday Pay & PTO
  • Casual Work Environment
  • Employee Referral Program
  • Many Company Paid Lunches, Outings, and more

For more information about American Freedom please visit our webpage - www.americanfreedomins.com

Company DescriptionAmerican Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.Company DescriptionAmerican Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.
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