Customer Service Representative

5 days ago


Grand Isle, Maine, United States ASK Consulting Full time
Job Summary

We are seeking a highly skilled and professional Customer Service Representative to join our team at ASK Consulting. As a Customer Service Representative, you will be responsible for collecting delinquent accounts in a timely and professional manner, while following all standardized collection procedures.

Key Responsibilities:

  • Collect delinquent accounts in a timely and professional manner.
  • Negotiate payment arrangements with clients to cure delinquency.
  • Determine the cause of delinquency and the best course of action to assist the delinquent customer.
  • Order an updated credit bureau report or initiate the skip-tracing process in accordance with established standards.
  • Review files from Loan Services in accordance with established standards, if applicable.
  • Initiate deferrals on accounts based on written policy guidelines.
  • Process customer's payments through the electronic draft, if applicable.

Benefits:

  • Weekly pay starting at $15/hr and increases once you convert to full-time.
  • Competitive benefits with options such as medical, dental, vision, etc.
  • Referral bonus.
  • Over Time availability.

About ASK Consulting:

ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states, ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.



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