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Customer Service Representative

2 months ago

Deer Isle, Maine, United States Bar Harbor Bank & Trust Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Bar Harbor Bank & Trust. As a key member of our Deer Isle branch, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Assist customers in identifying their financial needs and provide recommendations for additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, resolve inquiries, and follow through with customers.
Requirements
  • An interest and experience in customer service and a working knowledge of Windows are essential for this position.
  • A strong understanding of the banking industry and its products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.

Bar Harbor Bank & Trust is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment and where all employees feel valued and respected.