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Customer Support Specialist
2 months ago
We are in search of a dedicated and customer-oriented Call Center Agent to enhance our operations at Peace Global Solutions Logistics LLC. This role provides the option to work remotely or from our office, catering to your preferences.
Key Responsibilities:
1. Manage both incoming and outgoing calls with professionalism and respect.
2. Assist clients with their inquiries, concerns, and complaints effectively.
3. Deliver precise information and solutions to address customer issues.
4. Maintain and update customer records as necessary.
5. Collaborate with colleagues to ensure a high level of customer satisfaction.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service or a call center environment is preferred.
- Exceptional verbal and written communication skills.
- Strong problem-solving capabilities.
- Ability to work autonomously as well as part of a collaborative team.
If you are interested in a fulfilling role within the customer service sector, we encourage you to consider this opportunity.
