Technical Support Specialist

1 month ago


Corpus Christi, Texas, United States AITHERAS, LLC Full time
Job Title: Technical Support Specialist

Location: Corpus Christi, TX

Compensation: $27.14 + ($4.22 in Health & Welfare Coverage)

Employment: Full-time

Immediate Need

We are seeking a highly skilled Technical Support Specialist to join our team at AITHERAS, LLC. The successful candidate will provide troubleshooting assistance and problem resolution for computer systems in a variety of environments.

Responsibilities:

  • Provide technical support to users of personal computers, including troubleshooting and resolving hardware and software issues.
  • Install, test, and repair personal computers, printers, and other peripherals.
  • Configure operating systems and application software programs.
  • Perform technical, operational, and training support to users of personal computers.
  • Coordinate needed repairs and resolve computer system problems.

Qualifications:

  • Experience providing direct end-user support for applications being supported, including telephone support and on-site assistance.
  • Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications.
  • Hands-on familiarity with network, telecommunications, and operating systems environment of applications being supported.
  • Excellent oral and written communication skills.

Preferred Qualifications:

  • Prior experience in automated litigation support.
  • Experience with DOJ office automation environments.
  • Expert user of Government's word processing, spreadsheet, and email systems.

What We Offer:

  • Competitive compensation package.
  • Opportunity to work with a dynamic team.
  • Professional development opportunities.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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