Technical Support Specialist
1 day ago
Location: Corpus Christi, TX
Compensation: $27.14 + ($4.22 in Health & Welfare Coverage)
Employment: Full-time
Immediate Need
We are seeking a highly skilled Technical Support Specialist to join our team at AITHERAS, LLC. The successful candidate will provide troubleshooting assistance and problem resolution for computer systems in a variety of environments.
Responsibilities:
- Provide technical support to users of personal computers, including troubleshooting and resolving hardware and software issues.
- Install, test, and repair personal computers, printers, and other peripherals.
- Configure operating systems and application software programs.
- Perform technical, operational, and training support to users of personal computers.
- Coordinate needed repairs and resolve computer system problems.
Qualifications:
- Experience providing direct end-user support for applications being supported, including telephone support and on-site assistance.
- Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications.
- Hands-on familiarity with network, telecommunications, and operating systems environment of applications being supported.
- Excellent oral and written communication skills.
Preferred Qualifications:
- Prior experience in automated litigation support.
- Experience with DOJ office automation environments.
- Expert user of Government's word processing, spreadsheet, and email systems.
What We Offer:
- Competitive compensation package.
- Opportunity to work with a dynamic team.
- Professional development opportunities.
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information].
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