Bakery Department Supervisor
2 days ago
At Hy-Vee, we're committed to delivering exceptional customer service and driving business results. As a Bakery Department Manager, you'll play a key role in setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
Key Responsibilities:- Lead by example and create a positive atmosphere that encourages employees to engage with customers.
- Develop and implement department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
- Recruit, train, supervise, discipline, and evaluate department employees.
- Collaborate with the store director to determine department goals and objectives.
- Inspect signage and displays for quality and quantity of merchandise and order product for replenishment.
- Communicate with employees regarding sales and ideas.
- Handle and resolve customer issues.
- Ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
- Understand and troubleshoot equipment and ensure maintenance is performed.
- Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
- Ensure pricing is competitive in the market area.
- Attend meetings and seminars and participate in continuing education.
- Fills displays and works in the sales area.
- Unloads trucks, checks in delivered merchandise, and places product in appropriate storage area.
- Performs departmental duties as needed.
- Assists in other areas of the store as needed.
- High school or equivalent experience from on-the-job training, sanitation courses, and over one year of related work experience.
- Ability to solve practical problems and interpret instructions.
- Ability to do arithmetic calculations involving fractions, decimals, and percentages.
- Possess the ability to compose original correspondence and interpret written work instructions.
This position is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast-paced work environment.
Equipment Used:- Telephone
- Fax
- Copier
- Intercom system
- Calculator
- Cash register
- Mixers
- Register
- Proof box
- Ovens
- Sheeter
- Rounder
- Pan washer
- Fryer
- Label machine
- Shrink wrap machine
- Telexon ordering unit
- C.A.R.S. system
- Computer
- Copy cake machine
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