Customer Experience Associate

3 days ago


Port Saint Lucie, Florida, United States PrideStaff Full time
Customer Service Representative Job Opportunity

We are seeking a skilled Customer Service Representative to join our team in Palm Beach County. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to clients and resolving their concerns in a professional manner.

About the Role:

  • You will answer inbound calls from customers and respond to their inquiries in a timely and efficient manner.
  • You will possess strong product and service knowledge to provide accurate information to customers and resolve their issues.
  • You will communicate effectively with customers via phone, email, or other means to ensure their satisfaction.
  • You will work collaboratively with internal teams to research and resolve customer complaints and issues.
  • You will maintain a high level of professionalism and adaptability in a fast-paced environment.

Requirements:

  • High school diploma or equivalent required; some college education preferred.
  • 1-5 years of experience in a customer-facing role, preferably in a call center or retail environment.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Strong computer skills and proficiency in Microsoft Office.

What We Offer:

  • A competitive salary range of $16.50-$20.00 per hour, depending on experience.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan options.
  • The opportunity to work with a nationally recognized staffing company that prioritizes employee growth and development.
  • A dynamic and supportive work environment with opportunities for advancement.


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