Customer Experience Associate

3 days ago


Port Saint Lucie, Florida, United States Macpac2015 Llc Full time

About Us

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We are Macpac2015 Llc, a leading provider of innovative solutions and exceptional customer service. Our mission is to exceed customer expectations through teamwork, dedication, and a customer-centric approach.

Job Description

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The Customer Experience Associate will play a vital role in driving business growth by delivering world-class customer service. Key responsibilities include:
* Providing product information and answering customer queries via phone, email, or in-person.
* Resolving customer complaints and issues promptly and professionally.
* Collaborating with colleagues to achieve sales targets and improve overall customer satisfaction.

Requirements

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* High school diploma or equivalent required; post-secondary education an asset.
* 1-2 years of customer service experience, preferably in a retail or sales environment.
* Excellent communication and problem-solving skills, with a strong focus on delivering exceptional customer experiences.

What We Offer

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* Competitive compensation package: $45,000 - $60,000 per year, depending on location and experience.
* Ongoing training and development opportunities to enhance your skills and knowledge.
* Opportunity to work in a dynamic and supportive team environment.



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