Customer Service Representative

2 days ago


Huntsville, Alabama, United States Shon Henry - State Farm Agent Full time
Job Overview

Shon Henry - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative. This role is ideal for individuals who are passionate about building strong relationships with customers and promoting State Farm products.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide exceptional customer service by responding to inquiries, resolving issues, and offering personalized solutions.
  • Use a customer-centric approach to educate customers about insurance options and promote State Farm products.
  • Work collaboratively with the agent to achieve marketing goals and develop leads.
  • Maintain accurate records and reports to ensure seamless customer service.
Requirements
  • Previous sales experience, preferably in an outside sales or customer-facing role.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers.
  • Organizational skills and attention to detail, with the ability to multitask and prioritize tasks.
  • Self-motivated and results-driven, with a passion for achieving sales goals.
  • Ability to obtain Property and Casualty and Life and Health licenses.
What We Offer
  • Competitive hourly pay and commission/bonus structure.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within the agency.
  • Valuable experience in sales and customer service.

As a Customer Relations Representative with Shon Henry - State Farm Agent, you will have the opportunity to build a successful career in sales and customer service. If you are a motivated and customer-focused individual who is passionate about building strong relationships with customers, we encourage you to apply for this exciting opportunity.



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