Guest Experience Coordinator
1 week ago
At Birmingham-Jefferson Convention Complex, we are seeking a highly skilled Guest Experience Coordinator to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our events are memorable and successful.
Key Responsibilities:
- Provide exceptional customer service to guests and clients, ensuring that their needs are met and exceeded.
- Coordinate and implement guest services programs, including premium seating and guest services areas.
- Work closely with event management, security, and other departments to ensure seamless execution of events.
- Analyze customer feedback and suggest improvement strategies to enhance the guest experience.
- Develop and maintain relationships with internal and external partners to deliver exceptional guest satisfaction.
Requirements:
- Minimum of three years of experience in hospitality and customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and experienced team.
- Professional development and growth opportunities.
- A fun and supportive work environment.
-
Guest Experience Coordinator
4 weeks ago
Birmingham, Alabama, United States Birmingham Jefferson Co Full timeJob DescriptionAbout the Birmingham-Jefferson Convention ComplexThe Birmingham-Jefferson Convention Complex (BJCC) is a premier entertainment destination, attracting a diverse range of events across various venues. Located in the heart of Birmingham, Alabama's Uptown Entertainment District, the BJCC campus features Legacy Arena, Protective Stadium, BJCC...
-
Guest Experience Coordinator
1 month ago
Birmingham, Alabama, United States HVMG Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at HVMG. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional service to our guests.Key ResponsibilitiesSupervise and train front desk staff to deliver excellent...
-
Guest Experience Ambassador
3 weeks ago
Birmingham, Alabama, United States Marriott Full timeJob Title: Guest Experience ExpertJob Summary: We are seeking a skilled Guest Experience Expert to join our team at the Sheraton Birmingham Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.Key...
-
Guest Experience Associate
3 weeks ago
Birmingham, Alabama, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at the Sheraton Birmingham Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational needs and address...
-
Hotel Guest Services Coordinator
21 hours ago
Birmingham, Alabama, United States PCH, Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Concierge to join our team at PCH, Inc. As a Concierge, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesAssist guests with booking and setting up activities such as dining, golf, and spa...
-
Front Bar Receptionist
4 weeks ago
Birmingham, Alabama, United States FACE FOUNDRIÉ Full timeJob DescriptionAt FACE FOUNDRIÉ, we're seeking a highly motivated and customer-focused Front Bar Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for creating a welcoming and positive experience for every guest that walks through our doors.Key Responsibilities:Demonstrate exceptional customer service skills...
-
Event Experience Manager
1 month ago
Birmingham, Alabama, United States Spare Time Entertainment Full timeJob DescriptionWe are seeking a highly organized and enthusiastic individual to join our team as a Party Host Coordinator at Spare Time Entertainment. As a key member of our events team, you will be responsible for delivering exceptional customer experiences and ensuring seamless execution of parties and events.Key Responsibilities:Party Preparation: Prepare...
-
Guest Services Coordinator
15 hours ago
Birmingham, Alabama, United States Oaks on Parkwood Full timeJob SummaryWe are seeking a highly motivated and compassionate Guest Services Assistant to join our team at Oaks on Parkwood. As a key member of our staff, you will play a vital role in ensuring the comfort and well-being of our residents.Key ResponsibilitiesTransport residents to and from medical appointments and other outingsAssist in planning and...
-
Front Bar Receptionist
4 weeks ago
Birmingham, Alabama, United States FACE FOUNDRIÉ Full timeJob DescriptionAt FACE FOUNDRIÉ, we're seeking a highly motivated and customer-focused Front Bar Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for creating a welcoming and positive experience for every guest that walks through our doors.Key Responsibilities:Demonstrate exceptional customer service skills...
-
Guest Service Manager
8 hours ago
Birmingham, Alabama, United States Spare Time Entertainment Full timeJob Title: Guest Service SupervisorAt Spare Time Entertainment, we are seeking a highly motivated and organized Guest Service Supervisor to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring that our guests have an exceptional experience at our amusement park.Key Responsibilities:Work collaboratively with the...
-
Patient Experience Coordinator
2 weeks ago
Birmingham, Alabama, United States Aspen Dental Full timeBe Part of a World-Class Dental TeamAt Aspen Dental, we're dedicated to delivering exceptional patient care and creating a positive experience for every individual who walks through our doors. As a Patient Experience Coordinator, you'll play a vital role in ensuring our patients receive the highest level of service and support.Key Responsibilities:Provide...
-
Overnight Experience Coordinator
3 weeks ago
Birmingham, Alabama, United States Hellolanding Full timeAbout the Role:We are seeking a highly skilled Evening Experience Specialist to join our team at Hellolanding. As a key member of our Member Experience team, you will be responsible for delivering exceptional customer service to our members via phone, text, chat, and email requests.You will work closely with our independent contractors in-market (Landing...
-
Salon Coordinator
2 weeks ago
Birmingham, Alabama, United States Blo Homewood Full timeJob Opportunity at Blo HomewoodWe are seeking a highly skilled and enthusiastic Salon Coordinator to join our team at Blo Homewood. As a Salon Coordinator, you will be responsible for providing exceptional guest experiences, managing appointment calendars, and supporting our team of hair stylists and beauty technicians.Key Responsibilities:Provide...
-
Guest Service Ambassador
7 days ago
Birmingham, Alabama, United States LBA Hospitality Full timeJob Title: Guest Service RepresentativeAt LBA Hospitality, we are seeking a highly skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service...
-
Guest Services Representative
4 weeks ago
Birmingham, Alabama, United States Topgolf Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Guest Services Representative to join our team at Topgolf. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesWelcome and assist guests with check-in and reservations, ensuring a...
-
Guest Services Representative
2 weeks ago
Birmingham, Alabama, United States Topgolf Full timeBe a Part of the Fun!At Topgolf, we're looking for a Guest Services Associate to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional service to our guests, ensuring they have an unforgettable experience.Key Responsibilities:Provide top-notch service to guests, making them feel welcome and engaged.Assist...
-
Guest Services Representative
2 months ago
Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full timeCompany Overview: At Courtyard by Marriott Birmingham Downtown at UAB, we prioritize our team members. Our commitment to a supportive and inclusive workplace fosters diversity, growth, and well-being. We offer a comprehensive range of employee benefits, including health insurance, retirement plans, and paid time off, along with unique perks such as wellness...
-
Guest Services Representative
4 weeks ago
Birmingham, Alabama, United States InTown Suites Full timeJob Summary:The Guest Services Representative will provide exceptional customer service to guests, ensuring a seamless and enjoyable experience at our hotel. This role requires a high level of professionalism, attention to detail, and ability to multitask in a fast-paced environment.Key Responsibilities:Check guests in and out efficiently and...
-
Guest Services Representative
2 months ago
Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full timeAbout Our Organization: At Pyramid Global Hospitality, we prioritize our people. Our commitment to fostering a supportive and inclusive workplace is evident in our dedication to diversity, growth, and employee wellbeing. We offer a comprehensive range of benefits, including health insurance, retirement plans, and paid time off, along with unique perks such...
-
Guest Services Representative
1 month ago
Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full timeAbout Us: At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive work environment that promotes diversity, personal growth, and overall wellbeing. This dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful...