Current jobs related to Senior Customer Success Manager - Baltimore, Maryland - CDK Global

  • Senior Care Manager

    4 weeks ago

    Baltimore, Maryland, United States Always Best Care Senior Service Full time

    About Always Best Care Senior ServiceWe are a leading provider of non-medical in-home care and assisted living placement services, dedicated to delivering exceptional care and support to seniors and their families.Job Title: Senior Care ManagerWe are seeking a highly motivated and experienced Senior Care Manager to join our team. As a key member of our sales...

  • Senior Care Coordinator

    3 weeks ago

    Baltimore, Maryland, United States Always Best Care Senior Service Full time

    Senior Care Coordinator OpportunityAlways Best Care Senior Service is seeking a skilled Senior Care Coordinator to join our team. As a Senior Care Coordinator, you will play a pivotal role in the success of our business by establishing and maintaining contacts that will develop into sales leads.Key Responsibilities:Establish and maintain customer...

  • Senior Living Development Manager

    4 weeks ago

    Baltimore, Maryland, United States Erickson Senior Living Full time

    Senior Living Development Project ManagerWe are seeking a highly skilled Senior Living Development Project Manager to join our team at Erickson Senior Living. As a key member of our development team, you will be responsible for managing the development and construction of our senior living communities.Key Responsibilities:Maintain and monitor project budgets...

  • Senior Account Manager

    3 weeks ago

    Baltimore, Maryland, United States Scene Health Full time

    About the Role:Scene Health is seeking a highly skilled Senior Account Manager to join our team. As a key member of our Population Health team, you will be responsible for managing our most strategic Health Plan clients.Key Responsibilities:Collaborate with our Director of Population Health to develop and implement strategic plans to achieve business...

  • Customer Success Representative

    4 weeks ago

    Baltimore, Maryland, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial GroupAre you ready to take your career to the next level and build a successful business that generates system-driven income?As a Customer Success Representative with Symmetry Financial Group, you will have the opportunity to work with clients who are genuinely interested in our services, and earn uncapped...

  • Senior Living Quality Assurance Manager

    4 weeks ago

    Baltimore, Maryland, United States Erickson Senior Living Full time

    Job Title: Quality Assurance ManagerErickson Senior Living is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our development team, you will be responsible for monitoring, driving, and managing the project punch list and turnover process in coordination with Development Project Leaders.Key Responsibilities:Prepare,...

  • District Partner Success Leader

    3 weeks ago

    Baltimore, Maryland, United States Concentric Education Solutions Full time

    About the RoleThe Vice President, District Partner Success, will lead a national team of customer success professionals responsible for implementing the product portfolio to realize the full value of their solutions, driving increased engagement, higher retention, and revenue growth across the business portfolio.This high-visibility role will report directly...

  • Senior Project Manager

    4 weeks ago

    Baltimore, Maryland, United States Vodastra Full time

    Job Title: Senior Program ManagerJob Summary:The Senior Program Manager is responsible for planning, organizing, and overseeing one or more strategic projects that are complex in scope, budget, and team. S/he identifies and requests necessary personnel and financial resources, determines tasks, assigns tasks, delegates authority, and motivates team members...

  • Senior Engineering Program Manager

    3 weeks ago

    Baltimore, Maryland, United States National Guard Employment Network Full time

    At National Guard Employment Network, we are seeking a highly skilled Senior Engineering Program Manager to lead our engineering team and manage manufacturing activities for an exciting new development project.This role involves providing leadership and coordination of the engineering team assigned to the program to support design and engineering...

  • Senior Care Consultant

    3 weeks ago

    Baltimore, Maryland, United States Always Best Care Senior Services - Baltimore, MD Full time

    Job DescriptionAt Always Best Care Senior Services - Baltimore, MD, we are seeking a highly motivated and professional Care Coordinator to join our team. As a key member of our staff, you will play a pivotal role in the success of our business by establishing and maintaining contacts that will develop into sales leads.The ideal candidate will have excellent...

  • Senior Billing Specialist

    4 weeks ago

    Baltimore, Maryland, United States Erickson Senior Living Full time

    Job SummaryWe are seeking a skilled Senior Billing Specialist to join our team at Erickson Senior Living. As a key member of our billing operations, you will be responsible for verifying and posting daily receipts, resolving discrepancies, and maintaining accurate records of invoices, debits, and credits.Key ResponsibilitiesVerify and post daily...

  • Senior Development Manager

    4 weeks ago

    Baltimore, Maryland, United States Cystic Fibrosis Foundation Full time

    Job Title: Senior Development ManagerThe Cystic Fibrosis Foundation is a leading healthcare nonprofit organization dedicated to finding a cure for cystic fibrosis and improving the lives of those affected by the disease. We are seeking a highly motivated and experienced Senior Development Manager to join our team.Job Summary:The Senior Development Manager...

  • Senior IT Project Manager

    4 weeks ago

    Baltimore, Maryland, United States Maryland Department of Transportation Full time

    Job Title: Senior IT Project ManagerThis is a senior-level IT project management position within the Maryland Department of Transportation. The successful candidate will lead the development and maintenance of IT projects, resources, and strategic objectives regarding the IT project portfolio.Key Responsibilities:Apply advanced project management knowledge,...

  • Senior Contracts Manager Commercial

    4 weeks ago

    Baltimore, Maryland, United States Middle River Aerostructure Systems Full time

    Job Title: Senior Contracts Manager CommercialPosition Title: Senior Contract ManagerMiddle River Aerostructure Systems (MRAS) is a leading provider of aerospace products and services. We are seeking a highly skilled Senior Contracts Manager Commercial to join our team.The successful candidate will be responsible for managing and negotiating contracts with...

  • Senior Account Manager

    4 weeks ago

    Baltimore, Maryland, United States Warschawski Full time

    About the RoleWe're seeking a seasoned Senior Account Manager to lead and manage our key accounts, driving growth and success through strategic initiatives and campaigns. With a strong background in PR, marketing, digital, and account management, you'll be responsible for developing and executing integrated marketing campaigns that deliver results.Key...

  • Accounting Manager Position

    3 weeks ago

    Baltimore, Maryland, United States Erickson Senior Living Full time

    About the RoleWe are seeking an experienced Accounting Manager to lead our financial operations team at Erickson Senior Living. As a key member of our Resident Capital team, you will oversee the monthly close process, ensure accurate and timely financial reporting, and develop and implement financial operations processes and internal controls.Key...

  • Senior Mechanical Project Manager

    4 weeks ago

    Baltimore, Maryland, United States The Bell Company Full time

    Senior Mechanical Project Manager OpportunityThe Bell Company is a leading EMPLOYEE-OWNED Mechanical Contractor seeking a highly skilled Senior Mechanical Project Manager to join our dynamic team. As a key member of our project management team, you will be responsible for overseeing complex projects, ensuring timely completion, and delivering exceptional...

  • Senior Manager and General Manager

    3 weeks ago

    Baltimore, Maryland, United States OTIS Full time

    Job Title: Senior Manager and General ManagerWe are seeking an experienced Senior Manager and General Manager to lead our team in the greater Baltimore area. The ideal candidate will have a strong background in sales, field operations, and branch leadership, with a proven track record of driving business growth and improving customer satisfaction.Key...

  • Accounting Manager Position

    3 weeks ago

    Baltimore, Maryland, United States Erickson Senior Living Full time

    At Erickson Senior Living, we are seeking a highly skilled Accounting Manager to lead our Resident Capital team. As a key department leader, you will oversee the staff and ensure they understand the department's goals, tasks, and deliverables. You will also develop and implement financial operations processes, internal controls, and procedures to meet the...

  • Senior Assurance Manager

    3 weeks ago

    Baltimore, Maryland, United States Jobgenix Full time

    About the job Senior Assurance ManagerThis position will support the firms Affordable Housing and/or Real Estate group. You will work on a team with other Associates, Senior Associates, Managers, Senior Managers, and Partners.Responsibilities include but not limited to:Serving as the engagement lead on specific client accounts, taking responsibility for...

Senior Customer Success Manager

2 months ago

Baltimore, Maryland, United States CDK Global Full time
{"Position Summary": "

At CDK Global, we're seeking a seasoned professional to drive client satisfaction and success as a Senior Customer Success Manager. This key role will interact with assigned dealerships to understand their business needs and leverage CDK solutions to maximize adoption and utilization. By fostering strong relationships and providing expert guidance, you'll play a critical role in driving client engagement and growth.

", "Responsibilities": "
  • Assist clients in defining their strategy around CDK solutions to drive business value.
  • Maintain established relationships with dealership management and establish a reputation as a trusted expert on CDK products.
  • Assess dealership risk factors and identify risk mitigation strategies to ensure continued success of CDK applications and new layered application opportunities.
  • Prepare client-specific reports and presentations to educate and drive growth in the client's organization.
  • Identify trends and provide solutions for identified gaps using analytics.
  • Collaborate with Sales to define opportunities to grow our business with the client.
  • Mentor CSAs on best practices to engage and provide solutions for client needs.
  • Successfully identify and implement strategies for retaining 'at risk' clients.
  • Identify opportunities and create a plan for addressing training needs for dealership staff.
  • Mentor and train junior staff on risk mitigation strategies, client recommendations, and best practices.
", "Qualifications": "
  • Minimum 5 years of client services, marketing, or sales experience.
  • Ability to work and influence across all levels of the dealership.
  • Knowledge of CDK applications.
  • In-depth knowledge of front-end dealership operations or in training dealer staff on software applications and processes.
  • B2B or outside sales or account management in a similar industry.
  • BA/BS preferred.
  • High sense of urgency.
  • Ability to travel to client sites.
  • Proficient in using SalesForce.
", "Compensation": "

$80,000 - $100,000

", "Benefits": "

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include an annual performance bonus, benefits, and/or other applicable incentive compensation plans. We offer medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement
", "Inclusion and Diversity": "

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers, and communities. We are open, curious, and encourage different views, so that everyone can be their best selves and make an impact.

", "Equal Opportunity Employer": "

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status, or any other category protected by law.

", "Work Authorization": "

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

", "Job ID": "

#J-18808-Ljbffr

", "Language": "en-US"}