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Customer Service Lead

1 month ago


Saint Peters, Missouri, United States Zips Car Wash Full time
Customer Service Lead

At Zips Car Wash, we're looking for a Customer Service Lead to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a thorough and enjoyable wash experience for all guests.

Responsibilities
  • Welcome and engage with customers in a warm, friendly manner
  • Engage customers while selling and promoting our Unlimited Wash Club
  • Safely and efficiently load every vehicle with clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
  • Maintain all aspects of the site to ensure it runs beautifully
  • Keyholder responsibilities: Perform opening & closing the site for service
Requirements
  • 18 years of age or older
  • Positive attitude
  • Preferred: Previous car wash industry experience
  • Preferred: Previous leadership experience
  • Ability to work flexible hours including weekends and holidays

We offer a competitive hourly pay, incentive/commission pay, daily pay, flexible scheduling, tuition reimbursement, and free car washes. If you're enthusiastic about helping others and taking the lead, apply today