Customer Service Representative
2 days ago
As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. You will engage customers and patients by greeting them and offering assistance with products and services. You will resolve customer issues and answer questions to ensure a positive customer experience.
Key Responsibilities:
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Requirements:
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
What We Offer:
We offer a competitive compensation package, including flexible hours and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records.
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