Assistant Night Manager

4 days ago


Littleton, Colorado, United States Sun Hill Properties Inc. Full time
Job Title: Assistant Night Manager

**Job Summary:**

We are seeking a highly skilled and experienced Assistant Night Manager to join our team at Sun Hill Properties Inc. The successful candidate will be responsible for overseeing the smooth operation of our hotel's front desk and night operations, ensuring exceptional guest service and satisfaction.

Key Responsibilities:

  • Guest Service and Safety: Monitor guest areas and ensure the safety and security of our guests, responding promptly to any issues or concerns.
  • Front Desk Operations: Manage the front desk, handling check-ins, check-outs, and guest transactions, ensuring accuracy and efficiency.
  • Financial Management: Prepare and reconcile financial reports, including cash, check, and credit card activities, and ensure compliance with hotel policies and procedures.
  • Reporting and Communication: Prepare and submit regular reports to management, highlighting key performance indicators, guest feedback, and any issues or concerns.
  • Team Collaboration: Work closely with other departments, including housekeeping, security, and revenue management, to ensure seamless operations and exceptional guest service.
  • Problem-Solving and Decision-Making: Analyze and resolve guest complaints and issues, making informed decisions to ensure guest satisfaction and hotel reputation.

Requirements and Qualifications:

  • Education: High school diploma or equivalent required.
  • Experience: Minimum 2 years of experience in a front desk or night operations role, preferably in a hotel or hospitality setting.
  • Skills: Excellent communication and problem-solving skills, strong attention to detail, and ability to work effectively in a fast-paced environment.
  • Physical Demands: Ability to stand for long periods, lift up to 15 pounds, and handle objects and equipment with ease.

Working Conditions:

The Assistant Night Manager will work a varied schedule, including nights, weekends, and holidays, and will be required to work in a fast-paced environment with frequent interruptions.

What We Offer:

As a valued member of our team, the successful candidate will receive a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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