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Assistant Manager

2 months ago

Littleton, Colorado, United States Andy's Frozen Custard Full time

Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at Andy's Frozen Custard. As an Assistant Manager, you will play a key role in driving the success of our store by leading operations, staffing, customer satisfaction, product quality, financial performance, and team development.

Key Responsibilities:

  • Lead Store Operations: Oversee the day-to-day operations of the store, ensuring seamless execution of company programs and initiatives.
  • Staffing and Scheduling: Recruit, train, and develop a high-performing team, ensuring adequate staffing levels to meet customer demand.
  • Customer Satisfaction: Foster a customer-centric culture, providing legendary customer service and ensuring customer satisfaction.
  • Product Quality: Maintain high standards of product quality, ensuring consistency and excellence in every aspect of our frozen custard experience.
  • Financial Performance: Analyze sales data, identify trends, and implement strategies to drive revenue growth and profitability.
  • Team Development: Develop and implement training programs, providing opportunities for growth and development for store associates.

Requirements:

  • Proven experience in a leadership role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills.
  • Passion for delivering exceptional customer service and driving business results.