Cookie Connoisseur and Team Leader

3 weeks ago


Cincinnati, Ohio, United States Insomnia Cookies Full time
Job Summary:

Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team. As a key member of our bakery team, you will be responsible for leading and developing a team of 2-5 team members, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage and train team members to meet Insomnia Cookies' standards
  • Lead new staff onboarding and initial training
  • Conduct interviews for potential new hires
  • Support Store Ops Manager with ordering, inventory control, and scheduling
  • Hold staff accountable to company policies and standards
  • Upsell and provide exceptional customer service
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word, and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week
  • Must be 18 years of age or older and have legal eligibility for employment in the United States
About Us:

Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its warm, delicious delivery. With an expanding footprint of over 290 stores globally, we are revolutionizing the cookie game by truly "Imagining What's Possible".



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